Process

Engineered like an engagement, not an agency project.

Four phases, written down. We move fast because we know what we're doing — and we stay accountable to outcomes after launch.

  1. 01

    Discovery

    1–2 weeks

    We map workflows, systems of record, data, constraints, and operational risk.

    Deliverables

    • Architecture brief
    • ROI hypothesis
    • Risk & dependency map
    • Build/buy/integrate recommendation
  2. 02

    Architecture

    2–3 weeks

    System design, integration topology, evals strategy, and rollout plan.

    Deliverables

    • Reference architecture
    • Integration contracts
    • Evals & guardrails plan
    • Phased rollout schedule
  3. 03

    Build

    6–12 weeks

    Iterative build against production data, with weekly demos and continuous evals.

    Deliverables

    • Production deployment
    • Eval & regression suites
    • Observability & alerting
    • Operator training
  4. 04

    Operate

    Ongoing

    Monitoring, on-call, prompt CI, regression evals, and continuous tuning.

    Deliverables

    • On-call rotation
    • Quarterly performance reviews
    • Prompt & policy updates
    • Cost & latency optimization

Most engagements move from first call to deployed v1 within 8–12 weeks.

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